Admin
Administrator 
Posts: 897
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Post by Admin on Jun 8, 2022 17:57:52 GMT
I'm unable to complete the season ticket application form linked on this page www.pitchero.com/clubs/farnboroughfootballclub/a/season-tickets-202122-62092.html as the download link doesn't work. This is what is displayed instead:- This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>NYF45A21PT88HKRZ</RequestId>
<HostId>
EWVjm9IJjSIT80/HInLtPaAwIoYUA9MQQ6EuCr+7JrBfzrYN3P2oOBadJxjNNuB4qPWsQsX9GTM=
</HostId>
</Error>Has anyone else had this problem? |
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Post by Dom Lloyd on Jun 9, 2022 8:12:13 GMT
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Admin
Administrator
Posts: 897
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Post by Admin on Jun 9, 2022 10:17:22 GMT
Thanks Dom!
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Post by antz27 on Jun 9, 2022 17:56:32 GMT
Quick question for the under 16s forms do we still need to include bank details as they are free.
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Admin
Administrator
Posts: 897
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Post by Admin on Jun 15, 2022 0:29:12 GMT
So, I downloaded the PDF application form, and then installed Adobe's app on my laptop (there are no pointers that this is a crucial step) so I can add name and address etc details to it. I saved the completed form and have sent it to the specified email address.
And I've also followed the instructions to send payment via PayPal, which appears to have worked as PayPal have emailed a receipt.
But, is this 2002 or something? The amount of faff involved in making a pretty straightforward online transaction is far too high.
I've been used to negotiating this kind of shizzle due to a career in the IT industry, but I do wonder how many give up and the Club loses out, particularly as the application process doesn't mention the times when the club is open for those who may be slightly more IT-challenged than I am. Are people meant to turn up on the offchance someone is around?
It's key for any business trying to attract custom to not ask potential customers to jump through hoops in order to buy the product.
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leo
Trialist
Posts: 5
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Post by leo on Jun 15, 2022 7:34:28 GMT
season ticket. why not use the post. went down to the club last week and paid for mine, kevin had a card machine so all was good i think someone there most mornings, pitch looks great
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Post by antz27 on Jun 15, 2022 13:43:04 GMT
What time is the club shop and / or bar open during the week. I have ordered my season ticket online but need to get one for my son as he is under 16 and there wasn’t an option for this. Happy to take the form down but went down last week and everything looked locked up.
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Post by kevcaz11 on Jun 15, 2022 22:08:35 GMT
What time is the club shop and / or bar open during the week. I have ordered my season ticket online but need to get one for my son as he is under 16 and there wasn’t an option for this. Happy to take the form down but went down last week and everything looked locked up. I’m usually at club 8-12 m-f. Under 16 can be purchased online via the application form or pop into club , bottom gate ( players entrance ) and don’t forget the cakes |
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Admin
Administrator
Posts: 897
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Post by Admin on Jun 16, 2022 16:21:36 GMT
To follow up my earlier post, I wasn't quite expecting my season ticket to be delivered personally by a club director, but it was!
Thanks Kevin!
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Post by borobob on Jun 16, 2022 16:39:03 GMT
Well done Kev. Beyond the call as always.
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Post by farnboroughfan1 on Jun 16, 2022 16:45:53 GMT
Awesome service there
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pugh
1st team regular
Posts: 141
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Post by pugh on Jun 16, 2022 19:29:28 GMT
See if you can get him to hand deliver one to you Matt.  |
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